SUMMARY: We are working with a locally owned and privately held US steel producer to identify a Customer Metallurgist. Our confidential client has a reputation for world-class standards and unsurpassed corporate culture.
The Customer Metallurgist is a senior role within the Sales Team. He or she is responsible for contributing to sales efforts by managing customer accounts, developing relationships, and assisting growth into new markets, while providing technical assistance to customers and acting as the primary technical resource to the team.
This role requires both an extremely strong metallurgical background and a super outgoing and engaging personality. The ideal candidate will be equal parts science nerd and rock star. In return, he or she will be rewarded with a highly competitive compensation package and a commitment of respect, support, and professional development and growth.
Maintain an up-to-date understanding of applicable steelmaking processes.
Develop steel ingot processes, sales contracts and inquiry reviews.
Negotiate sales contracts and steel supply agreements.
Provide input and direction into credit decisions on customers.
Evaluate customer needs and provide customer service; maintain and build customer relationships through personal interaction and regular onsite visits.
Communicate steel ingot market requirements.
Assist customers with metallurgical services.
Minimum of a BS in Metallurgical Engineering or Materials Science required.
Minimum of 5 years of steelmaking experience working with a diverse range of steel required; carbon, nickel, alloy, and stainless.
Additional 5 years of experience in a technical, customer service or sales role; direct sales preferred.
Proven ability to develop long-term customer relationships.
Excellent verbal and written communication skills; previous presentation experience required.
Up to 30% travel required; North America.
Must be able to pass a criminal background check and drug screen.
Must be authorized to work in the United States, sponsorship is not offered.