As a Sr. Project Manager at Lucas Systems, Inc. reporting to the COO, you will own the P&L responsibility for assigned projects and be responsible for successfully managing software/process improvement projects from pre- through post-implementation. Working across the Lucas team of experts and directly for a diverse customer base, including Fortune 50 accounts, you will be the primary point of contact for the customer and responsible for reporting status to the Executive Team.
P&L responsibility, which includes change management/negotiations, invoice management, etc.
Developing project requirements, including participation in planning and design sessions with customers and Lucas engineering teams to determine the functional scope and deliverables of each project
Serving as the primary point of contact for customer communications during project execution and system installation; managing customer expectations, project scope and risks.
Developing and communicating the project strategy and plan needed to achieve the project deliverables with the software team; proactively leading internal team members to deliver on customer requirements on time and within budget; identifying potential risks and taking actions to mitigate same; tracking all issues and action items to closure
Tracking and reporting project status to the Executive Team
Traveling to customer sites as necessary in planning, execution, and implementation phases; maintaining exceptional post implementation customer relationships through regular communication to monitor satisfaction and identify add-on sales opportunities; travel requirement is approximately 25%
Continuing to improve project management processes and practices
The ideal candidate will possess the following:
High degree of personal accountability and responsibility
Focus on quality and timeliness of project deliverables
Focus on customer results from the use of the solution
Technical/Engineering Degree or 10 years equivalent experience
7+ years of project management/delivery experience. Strong preference for warehousing, distribution, logistics or manufacturing background.
Knowledge of hardware devices, interface protocols, databases, and client/server applications a plus
Experience in an external customer focused project environment
Team player attitude, strong attention to detail, high levels of organization
Solid communication skills and exceptional rapport with co-workers and customers
Ability to manage simultaneous Agile projects and prioritize schedule of self and team
Great attitude and the ability to pass it along to others!
Lucas Systems, Inc. is the fastest-growing provider of mobile work execution solutions that enable retailers, wholesale distributors, and manufacturers to improve warehouse operations. Our software products provide a rapid return on investment for our customers by helping workers do their jobs more efficiently and accurately using real-time speech recognition software and other data capture techno...logy running on mobile devices. Lucas software is used by Fortune 50 companies, large private distributors, and other industry leaders.
Founded in 1998, Lucas is a growing and consistently profitable organization with an expanding global presence. We offer a dynamic, collaborative, innovative and entrepreneurial work environment that continues to create opportunities for both personal and professional growth for high-performing individuals in both the US and UK.
The Lucas Systems culture has been as carefully managed as our growth and our products. We believe in what we do, as much as we believe in each other. We believe in rewarding great thinking and initiative. We attract high-quality people who like to work hard, and they stay with us for many years.
Our generous benefit package includes: Medical, Dental, Vision, and Life Insurance; 401(k) with Employer Match; Ten Paid Holidays; Free Parking; Flexible Work Hours; Casual Work Attire; Foosball, Ping Pong, Chess and More; Catered Lunches; and Cash Bonus for Employee-Referred Hire