It is an exciting time to join Carnegie Mellon, a highly regarded global research university, ranked among the top 25 universities in the U.S. In the three years since the completion of its last campaign, which raised $1.2 billion, CMU has raised $500 million in private philanthropic support, which has further fueled the university’s ambitions in this area. This position is key to the plans CMU is making for its future.
The Salesforce Architect is a dynamic role that will help drive innovation and business alignment across the Salesforce platform. This position will report directly to the Assistant Vice President, Advancement Information Systems and be part of a collaborative team that will lead the design and implementation of process automation and integration with other applications. The Architect will work with units to understand business needs, and will provide strategic and tactical leadership in Salesforce projects.
Specific responsibilities include:
Oversee Salesforce solution architecture and adoption.
Lead technical requirement sessions, perform project design reviews, as well as create and maintain sound plans to execute usage and adoption strategies.
Lead team through build, test and deployment phases.
Provide product and technical expertise when scoping out a project and delivering value for our clients.
Advise and mentor diverse teams, providing guidance on application and integration development best practices as well as technical product assistance.
Review code and solution summaries where appropriate to ensure these adhere to best practice and fit to the articulated purpose.
Demonstrable growth mindset, enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems.
Continuously learn and grow by attaining certifications, attending conferences and professional development.
Perform related duties as assigned.
The successful candidate will demonstrate:
Bachelor’s degree in computer science, information technology or closely related field; Master’s degree preferred.
7 to 10 years of professional experience in comparable tools and technologies.
At least 4 years of experience with Salesforce, in a delivery focused role
Salesforce Data Architecture, Platform Developer, or other Architect Certifications preferred.
Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.
Detailed understanding of the Salesforce product suite, including Sales and Service Clouds; Communities, Marketing Cloud and Wave Analytics a plus.
Extensive experience with Salesforce configuration, including workflows, validation rules, and security controls.
Experience in identifying click vs code solution approaches.
Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs.
Experience in documenting current state business processes and wire framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs.
Experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
Experience with single-org deployments and multi-org consolidations.
Experience of integration of other systems to the Salesforce platform.
Carnegie Mellon University (CMU) is a global research university with more than 12,000 students, 95,000 alumni, and 5,000 faculty and staff.
CMU has been a birthplace of innovation since its founding in 1900.
Today, we are a global leader bringing groundbreaking ideas to market and creating successful startup businesses.