Our Client is seeking an Infrastructure Group Manager in the Freeport, PA area. The successful candidate will manage a medium-sized or multiple small teams in overseeing the requirements, planning, organizing, and implementation of enterprise-wide technology infrastructure.
***This position may also sit in Nashville, TN, Jersey City, NJ, and Somerset, NJ.
Additional responsibilities include:
Responsible for the daily processes executed by each of the Operational production support organizations
Act as primary point of contact for all incident escalations, across TSG and key business operations areas
Monitor P1/P2 incidents for engagement, impact assessment, progress and escalation
Monitor scheduled changes to ensure unexpected developments are properly addressed, high risk change status is updated in a timely fashion and change/incident correlation is performed
Lead operations status calls at beginning and end of day
Provide decisions with subject matter expert input across all disciplines
To succeed in this role you will need the following:
8+ years of experience managing a technical infrastructure operations team
Technical expertise in one or more of the following infrastructure disciplines is required: Windows, UNIX, Network, Middleware, etc.
Accreditation in ITIL Foundations and/or Kepner Trego Problem Management
Technical incident management (including crisis management) experience including driving large scale priority escalations
Ability to discern and react to incidents with a sense of urgency and ability to manage time sensitive situations
Exceptional communication skills, both written and verbal
Advanced decision making and conflict resolution skills
Strong collaboration skills in a team environment
ConsultUSA will invest in you by providing training to enable you to grow and diversify your skill set to keep abreast of the latest technologies
ConsultUSA will work closely with you to develop an exciting career path of your choosing, focusing on your key strengths
You will work within a dynamic team environment gaining invaluable experience
You will be a part of a growing organization focused on success and empowerment
How to Apply:
To submit your application, please click the “Apply Now” button located at the top and bottom of the page.