Education & Training, Information Technology, Writing, Communications & PR
4 Year Degree
Compunetix is seeking a Trainer and Documentation Specialist. This individual is needed to research, write, assess and edit technical documents (maintenance manuals, release notes, white papers, etc.), user manuals and quick reference guides for audio/video conferencing products, review existing documents for accuracy and usability, and conduct customer training on audio conferencing products and internal operations training classes as need. Assist with audio operations during peak IR times.
Bachelor’s degree in Technical Writing or in a technical discipline (i.e. Computer Science) is required
Minimum of 1-2 years of experience in documentation design
1-2 years’ experience researching and writing technical documents, user guides, quick reference cards, training manuals, release notes, white papers, etc.
Solid verbal and written communication skills including a strong command of grammar
Strong organization and interpersonal skills (for interviewing engineers, giving presentations, conducting training and interacting with customers)
Ability to work independently.
Computer literacy including a firm working knowledge of Adobe Frame Maker 12, Adobe Acrobat Professional, Adobe Photoshop CC2014, Illustrator CC2014. Audition CC2014, InDesign CC 2014 and Microsoft Office is required.
Ability and willingness to travel 25% of the time, domestically and internationally, is required.
Ability and willingness to conduct customer demonstrations
**US CITIZENSHIP REQUIRED**
Qualified women and minorities are encouraged to apply. EEO/AA EMPLOYER
Interested and qualified candidates please go to www.compunetix.com/careers and click on “Trainer and Documentation Specialist” to apply for this job.
Additional Salary Information: Compunetix offers competitive wages and an excellent benefits package.
Compunetix is the leading manufacturer of multipoint collaboration equipment and web collaboration software in the world. With over one million ports installed in more than 30 countries, the company has the industry’s largest worldwide deployment of digital teleconferencing systems. Dedicated to customer-focused and innovative technology, Compunetix engineers and manufactures all aspects of its co...nferencing equipment, ensuring its customers that their media processors are the highest quality, most reliable and most flexible solutions available. For more information visit the Compunetix website at www.compunetix.com.