Compunetix is currently seeking a Customer Service Engineer to install Summit and Olympus systems and external applications and troubleshoot problems with Compunetix systems.
Install Summit and Olympus systems and external applications
Troubleshoot problems with the bridge and/or external applications 24/7/365
Perform upgrades as required
Work with CSD Training, Production Support and engineers teams to resolve customer issues
BS in Electrical Engineer or Computer Engineer. MS Preferred
Strong computer skills including Windows/Office required
Previous technical work experience (i.e. internship, co-op, lab or teaching assistant)
Experience with TCP/IP network, telecommunications, and voice/data network technology a plus
Excellent customer service, verbal and written communication skills
Ability and willingness to travel domestically and internationally
Ability and willingness to work some overtime/nights/weekends as required
Additional Salary Information: Compunetix,Inc. offers a competitive salary and benefits package.
Internal Number: CSECSD
About Compunetix, Inc.
Compunetix is the leading manufacturer of multipoint collaboration equipment and web collaboration software in the world. With over one million ports installed in more than 30 countries, the company has the industry’s largest worldwide deployment of digital teleconferencing systems. Dedicated to customer-focused and innovative technology, Compunetix engineers and manufactures all aspects of its conferencing equipment, ensuring its customers that their media processors are the highest quality, most reliable and most flexible solutions available. For more information visit the Compunetix website at www.compunetix.com.