We are looking for candidates that have 2+ years of experience analyzing call flows, patterns and service levels for a call center. Must have experience with Avaya CMS Supervisor software.
The salary range for this position is $40,000-$45,000. This is a great opportunity with a well-established Pittsburgh company. Please only apply if you are eligible to work for any employer in the U.S. on a permanent basis.
CornerStone Consulting Group, Inc. is a computer consulting and permanent placement company. To find out more about us, please check our website at www.cornerstone-pgh.com.