Healthcare, Information Technology, Marketing & Product Development
You know what this medical institution needs to keep its digital presence firing on all cylinders? Someone just like you; that is, someone with a serious grounding in UX and its related disciplines — user research, usability testing, interaction design, information architecture, human factors and so on — who also knows how to manage people and turn problems into solutions. If you’re the person we just described and are looking for a fulfilling, high-profile gig, read on.
A team of designers and UX pros will be reporting to you, with the overall mission of actionable, research-driven critique and constant improvement of a prestigious medical brand’s digital presence. To be clear, although the organization has a robust existing framework, you’ll be building plenty from scratch: you’ll take every new feature and concept through all the stages with which you’re intimately familiar — research, ideation, wireframes and prototype, iteration, bridging, implementation. The overarching research questions will be all about who your users are, what they need, and what the best solutions are for meeting those needs and serving that user audience, but of course the methods and specifics of asking those central questions are infinitely variable and perennially ripe for your informed scrutiny.
Of course, in order to know what users are looking for, you’ll need to acquaint yourself personally with the suite of products and services that the institution offers, and this familiarity will result in a well-integrated and comprehensive digital offering. To get there, of course, you’ll need to go knocking on plenty of doors and asking a ton of questions about what your colleagues do for a living, and from this and other intelligence you’ll create personas, journey maps and service blueprints. You’ll also do a whole heap of communicating both with your folks on the design side as well as businesspeople to ensure that your creations and tweaks are commercially effective and aligned with business priorities.
All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, creed, age, sexual orientation, veteran status, marital status, disability, or any other status protected by applicable law.
Hired Gun Profile
You’ve been doing consumer product and service design and/or product development for at least three years, and there’s a very strong visual-design element to your background. At this point, mastery of the tools of your trade is a given: Axure, UserTesting.com, Optimal, Photoshop, InDesign, Illustrator. You’ve worked on sites, mobile apps, email, social, and all other ways to stay in touch with the user base. And thank goodness, given this gig’s emphasis on data-driven design, you’ve spent at least two years conducting qualitative and quantitative research — including synthesizing and analyzing the data and converting your findings into elegant and practical solutions.
Managing people comes naturally to you. It’s no struggle to wear your creative, analytical and leadership hats all in the same interaction with a team. You greatly enjoy soliciting ideas, building consensus, making decisions and executing. Fortunately, you’re helped along by a stellar set of communication skills: you write clear as a bell and deliver engaging and enlightening presentations.
Experience in healthcare and/or insurance is going to be a huge help here.
This very mission-driven employer is offering a meaty, well-rounded role that promises to push your career forward on multiple simultaneous fronts.
About The Hired Guns
The Hired Guns was founded at height of the dotcom boom (c. 2000). It was a new era of entrepreneurship and individualism especially for top thinkers in digital and technology. Frustrated by an inability to hire great people for the right jobs at the right time Allison Hemming launched the company with the idea of disrupting traditional recruiting. Borrowing from the Hollywood Talent Management model where the top talent gets truly represented, today The Hired Guns manages the careers of some of the best digital talent on the planet.
A visionary with her eye on the future of work, Allison Hemming founded the Pink Slip Parties as an antidote to the dotcom meltdown. Her open-source party concept designed to get the downsized out networking vs. being ashamed of their lay off spread across industries and cities around the globe, She is also the author of the no-nonsense job-hunting book Work It! How to get ahead, Save Your Ass and Land a Job In Any Economy.
A recognized career authority, Hemming has been regularly featured in The New York Times, The Today Show, The Wall Street Journal, New York Post, Newsday, CNN, CNBC, Good Morning America, NPR, PBS and many other media outlets.