All Lines/LANtek is seeking an IT Voice Communication Analyst. The primary role of the will be to assist with daily operations. This will allow for the Senior Telecomm Analyst currently on the project, to be fully-engaged with the PBX switchboard conversion.
Respond & remediate service tickets
Document telephone inventory
Update ticketing information
Dispatch to locations for service calls as needed
Install, configure, and troubleshoot telephone issues (Nortel, Spectralink, and various key systems within the Community Region)
Move/add/changes to the telephone systems; etc.
Update network and hardware configuration – if changes made for move / add / change / deletions
Strong knowledge and certification of Nortel telephone system preferred
Strong knowledge and certification of Avaya telephone system recommended
Experience with Spectralink phones
Experience with miscellaneous telephone systems – Partners, Toshiba, and NEC
All Lines/LANtek specializes in industry standard solutions for virtualization, storage, servers, networking, backup and disaster recovery, IT staffing, Microsoft Office 365, SharePoint, 24 x 7 helpdesk, and cloud/managed services. As a value-added solutions provider, we partner with only best-of breed industry leaders that meet the business needs of our clients.
All Lines/LANtek is focused on... recruiting and retaining top talent at every level. We seek out industry leaders who will deliver value and support to our growing customer base. We are constantly searching for energetic, ethical, intelligent, and motivated individuals to join our team. All Lines/LANtek is an equal opportunity employer, and we pride ourselves on creating an environment that is safe, healthy, and productive with many opportunities for training and professional growth.