I have several Help Desk Support roles available in the greater Pittsburgh area. Interviews are taking place immediately so don't miss your chance to be considered! ****Call me! 412-471-0888 or email resume to Nicole.Sharp@rht.com. Job Overview: • Responsible for providing basic troubleshooting assistance and ticket resolution for personal computer users. • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors • Recommends hardware solutions regarding personal computers in assigned areas • Assists with computer studies, projects, and implementation of policies throughout area of assignment • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
MAIN REQUIREMENTS • High School Diploma • Desktop support, for Desktop/laptops, software, hardware and printers, and related equipment • Windows 7 Experience • Staging & Imaging Tools Experience • Experience providing desktop support in an enterprise environment • Basic Network /Server Support experience and/or knowledge MAC/Apple Support (nice to have but not required) • Active Directory Experience • VPN Experience • Ticketing System Experience
Backed by more than 65 years of experience in specialized staffing, Robert Half Technology matches IT professionals with organizations worldwide that require on-demand expertise. We offer a full spectrum of technology services – from project, contract-to-hire and full-time IT staffing services to IT managed services and IT solution consulting. Our experts are recruited for their considerable exper...ience in a variety of disciplines, so we are capable of partnering with you on your most difficult technology challenges.
We welcome you to contact us today and discover what truly sets us apart from the competition. Call 412-471-0888 or email Nicole.Sharp@rht.com.