The Senior Media Equipment Technician sets up, manages & maintains technical equipment associated with technology enhanced facilities and/or live events. Ensures all of the audio-visual presentations and equipment is configured, setup correctly, operates smoothly, and is taken down and stored or disposed of. Position will be responsible for fulfilling orders for AV services. This position may be responsible for the installation, maintenance, and repair of AV equipment. May be required to repair equipment, maintain a catalog of equipment the organization owns, set up and operate resident and portable equipment during events and demonstrations, etc. Provide support for live presentations, distance learning, video conferencing and webinar programs. This role may work with outside vendors and non-university contractors for the implementation and support of AV equipment.
This position is fixed in duration and is funding and project-dependent, with an estimated duration of 1 year and annual renewal schedule to coincide with our fiscal year (July 1 – June 30).
Associates degree in a related technology field required; Bachelor's degree preferred.
At least 1-3 years of relevant experience (Operation & Maintenance of media devices such as data projector, sound equipment, etc.) required
Preferred Experience: 1-2 years experience in customer service and academic setting. Well versed in Windows/Mac operating systems. Experience operating robotic cameras or working in a studio/AV NOC environment. Experience with Creston control systems. Familiarity with single camera video production setups and with Sonic Foundry MediaSite.
AV Certification (CTS) preferred
Strong customer service, problem solving and technical/troubleshooting skills.
Strong oral & written communication skills.
Ability to prioritize work and handle multiple tasks simultaneously.
Ability to understand and follow directions.
Physical Mobility: Required to climb, stoop, kneel crouch or crawl. Walking and standing, bending and lifting are occasionally required. Visual acuity to perform activities such as extended use of a computer monitor, extensive reading, transcribing, analyzing data and figures, visual inspection involving small defects, small parts and/or operation of machines, using measurement devices, and/or assembly of parts at distances close to the eye.
Environmental Conditions: University offices, auditoriums, classrooms. Routine exposure to computer and audio-visual equipment.
Other:This position is required to work afternoon and evening hours Wednesday-Sunday. Required to work outside normal business hours and on weekends. Required to carry a cell phone.
Carnegie Mellon University (CMU) is a global research university with more than 12,000 students, 95,000 alumni, and 5,000 faculty and staff.
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