Responsible for performing tasks involved in implementing enterprise wide business applications for IT Service Management (ITSM) applications with background specifically for HP Enterprise Tools (PPM, ALM, AGM and UFT).
Participate in all phases of the implementation, integration, and on-going sustainment of enterprise wide business systems including:
Collecting business system requirements
Analyzing and reengineering business processes
Identifying application gaps and developing and executing gap closure plans
Conducting business process simulations and user acceptance tests
Monitoring and troubleshooting the go-live events
Enabling the users to assume ownership of the applications
Documents procedures to standardize and maintain process controls
Establish and maintain strong working relationships with co-workers, consultants, contractors, and vendors.
Follow change control and software life cycle methodologies in day-to-day activities.
Initiate concise and efficient communications with your manager on a regular basis. Provide status updates, identify areas and opportunities for improvement, and escalate problems in a timely manner.
Maintain an optimistic attitude; follow the highest ethical standards in all business and professional activities undertaken.
Quantitative Performance Measures
Task completion time – actual vs. plan
Rework / Defects per task
Achievement of personal objectives
Experience / Expectations:
BS/BA in Information Systems or like discipline
3+ years of progressively responsible business experience implementing enterprise PPM applications.
1 or more successful full life-cycle enterprise implementations, including hands-on configuration, and post go-live support.
Strong business knowledge and understanding in at least two of the following areas: Software Development Lifecycle, Project Management Methodology, IT Service Management. Project Portfolio Management.
Outstanding Communication Skills – A demonstrated high degree of verbal and written proficiency; both in business and technical terms.
A demonstrated ability to stay focused on tasks that support business objectives.
Outgoing, action-oriented, self-starter who enjoys a fast paced environment.
The Pittsburgh Business Times recently named CompuGroup Technologies as the overall fastest growing privately held Professional Services company and #7 overall on the Pittsburgh top 100 listing of our area’s fastest-growing, privately held companies for 2013.
CompuGroup Technologies Mission:
To help our customers create practical business benefits from IT Solutions and Provide high quality and... cost effective Consulting services (ERP, Infrastructure, Web Applications, Mainframe Systems) in all Industries domain.
CompuGroup Technologies Offerings
CompuGroup Technologies delivers senior information technology consultants to clients who need them for critical projects.
Our clients say we consistently deliver the highest quality consultants and the fastest turnaround times in the industry.
Areas of Expertise
• Project Management and Business Analysis
• ERP: SAP, Oracle, PeopleSoft
• Business Intelligence: SAP, Oracle, PeopleSoft, Business Objects,Cognos, Informatica
• Customer Relationship Management: SAP, Oracle, PeopleSoft
• Supply Chain Management: SAP, Oracle, PeopleSoft
• Database Administration: Oracle, Microsoft SQL Server, IBM DB2
• Application Development: Java/J2EE, .NET, C#, C++, Visual Basic, PL/SQL
• Mainframe Systems: COBOL, IMS, JCL, CICS