The Engineering Services Solutions Consultant will primarily be responsible for supporting our ServiceNow platform. This includes developing new features, in addition to, daily system administration. Additional responsibilities for this position may include providing escalation support for our products, helping out with QA testing and working with clients on integration projects.
(These are the minimum qualifications you need to be considered for the job)
BA/BS degree required (or equivalent combination of education and experience)
Excellent interpersonal skills and the ability to interface with senior-level clients, vendors and internal partners
Industry expertise with Human Resources Information Systems (HRIS), such as Talent Management systems and Learning Management Systems (LMS)
Experience with the following:
2-5 years of experience supporting ServiceNow
1-5 years of experience with the following technologies
Ability to build and maintain productive customer relationships.
Ability to identify, analyze, and resolve problems/issues.
Ability to take prompt action to accomplish goals.
Ability to set high standards of self and assume accountability.
Ability to actively participate as a member of the team.
Effective communication skills.
Effective management of time and resources to ensure that work is completed efficiently.
Ability to maintain stable performance under pressure or opposition.
Must enjoy developing and maintaining ongoing working relationships, working in a participative, empowered environment, influencing others to gain acceptance of ideas, working on several different tasks or projects, and participating in new learning opportunities.
Occasional product testing to help support team initiatives.
Occasional overnight travel may be required. (required at more senior levels)
At Consulting Professional Resources (CPR), we provide staffing and placement services in the information technology industry for corporations that require skilled personnel for managing and executing projects. We experience rapid growth and continue to expand in the IT market.
Our goal is to provide a more profitable connection between information technology services and the companies that ut...ilize them. We focus on providing measurable results and are fully committed to the success of our clients and employees alike. We stand behind our commitment with a performance guarantee to do whatever is necessary to meet this goal.
Continuous improvement is the standard that we apply to everything from employee compensation to customer satisfaction. Pursuing this philosophy, we have built a strong reputation for quality and professionalism, becoming the long-term IT solution for many premier clients.