Job Purpose: Achieve revenue targets within assigned market by selling analytical services.
Achieve annual sales quota of analytical services in Pharmaceutical and Medical Device services
Present Gateway Analytical in a professional manner to potential and current customers
Establish a point of contact for customers. Ensure that customers and prospects have access to the people or information they require and that their deadlines are met. Work internally to meet customer needs and assist in creating a customer-centric environment.
Responsible for meeting and exceeding customer expectations and ensuring 100% satisfaction to retain and increase business with existing customers
Recruit new customers for analytical service in the service area
Execute annual sales plan (and budget) for the service area
Prepare monthly reports on sales status and promotional activities
Use Salesforce system on a daily basis to update activity and customer interaction and track sales pipeline
Assist in the coordination of business meetings and sales meetings as requested and lead sales efforts in events
Contribute to the collation of information about competitors and the market condition
All other duties as assigned by management.
Knowledge, Skills, and Abilities:
Excellent selling skills and proven ability to close new business and retain existing customers
Successful track record of exceeding quota
Proven scientific knowledge with the ability to communicate knowledge effectively to others
Ability to develop and deliver persuasive presentations
Experience in selling analytical testing services (preferably foreign particulates) to the pharmaceutical and/or medical device science sectors
Excellent computer skills including Microsoft Office
Education and Experience:
4-5 years experience in sales of scientific services required
B.S. Life Sciences, natural sciences, or related field required
Experience as a bench scientist a plus
Understanding of Foreign Particulate and Wear Debris testing a plus
Working Conditions/Physical Requirements:
Travel to analytical conferences as requested by management.
Travel to customer sites - up to 80% travel.
Perform sedentary work - exerting up to ten pounds of force occasionally. Sedentary work involves sitting most of the time.
See, hear, talk and perform tasks requiring manual dexterity; standing, walking and other similar tasks requiring physical activity.
Operate standard office equipment including a computer, copier, fax, phone and other similar office equipment.
Work setting is primarily office based but conditions may involve limited exposure to chemicals, emitted radiation, fumes, dust, odors, gases and other substances when in a laboratory environment.