All Lines/LANtek is seeking a Telecommunications Analyst. In this role you will analyze, evaluate and maintain telecommunications billing services for project initiatives. You will respond to telephone calls, emails, and requests related to the project scope. You will also document, track, and monitor telecommunications products, services and change orders. You will rely on instructions and pre-established guidelines. This position requires auditing of billing records, maintenance of telecommunications inventory database, LEC order placements and other duties assigned by the Project Leader or Site IT Support Analyst.
A 4-year degree in Business Administration, Computer Science or related discipline
0-2 years audit or billing support experience with telecommunications products and services
Knowledge of commonly used concepts, practices, and procedures in the related field
Awareness of at least one of the following:
Standard desktop, tools & utilities
Reviews, analyzes, evaluates and maintains telecommunications billing services
Knowledge of commonly used concepts, practices and procedures related to telecommunications services, billings and order placement
Knowledge of database functions to maintain centralized record maintenance and reporting of service records
Knowledge of LEC practices and procedures
Strong verbal communication skills, including the ability to document procedures
Good analytical, communication, problem solving, and organizational skills
Ability to effectively work independently or in a team environment
Ability to effectively interact with a diverse user base
Ability to work in an office or retail store environment with sensitivity for safety and physical security
Business specific technical requirements include:
Knowledge of Microsoft Office products
Familiarity with system telecommunications audit workflow
An understanding of basic concepts, terminology and practical application of current and emerging technologies.
Good verbal and written communications skills, with an ability to express complex technical concepts in audience appropriate terms
Work under the direction of the Project Leader and Site IT Support Analyst while keeping focused on short and long-term objectives.
All Lines/LANtek specializes in industry standard solutions for virtualization, storage, servers, networking, backup and disaster recovery, IT staffing, Microsoft Office 365, SharePoint, 24 x 7 helpdesk, and cloud/managed services. As a value-added solutions provider, we partner with only best-of breed industry leaders that meet the business needs of our clients.
All Lines/LANtek is focused on... recruiting and retaining top talent at every level. We seek out industry leaders who will deliver value and support to our growing customer base. We are constantly searching for energetic, ethical, intelligent, and motivated individuals to join our team. All Lines/LANtek is an equal opportunity employer, and we pride ourselves on creating an environment that is safe, healthy, and productive with many opportunities for training and professional growth.