SUMMARY We are looking for someone who enjoys building relationships with customers over the phone. This person will spend all day talking to customers and potential customers over the phone. Keeping in touch and finding out what they are doing. This person will be an important part of a strong sales and service team for an innovative manufacturer in New Castle, PA.
The people that we have hired for this department enjoy working in a strong team environment. They like working in a tight knit family oriented company and have stayed with the company long-term. They are rewarded by helping people and making the customer happy. They are curious about how products work; enjoy learning and ask a lot of questions.
POSITION Responsibilities include: • Making outbound calls to build relationships with existing and prospective customers • Analyze customer needs and provide product or service information • Generate sales leads • Meet goals for team sales targets and calls made • Record interactions in tracking software
Weekly work schedule of Monday - Friday 8:00am – 5:00pm. Compensation will start at $13.00 -- $14.00 an hour, with an increase based on performance at around 3-4 months, (there is NO commission). Benefits package.
REQUIREMENTS • Proficient in phone sales, including customer service and prospecting for leads • Experience in phone customer service, sales and / or marketing • Computer skills including basic Word and Excel • Effective time management and organizational skills • High productivity • Occasional travel to trade shows • Must be able to pass a pre-employment criminal background check and drug screen