Create reports and dashboards to support business objectives and track key KPIs. Help interpret reports into meaningful business conclusions.
Own the creation and maintenance of reports within our data visualization tool
Maintain tag implementation to ensure quality. Liaise with internal partners and 3rd party vendors to create requirements, ensure testing is complete, and debug/troubleshoot issues.
Provide day-to-day operational administration of web analytics and tag management tools
Partner with internal and external partners to ensure proper tracking implementation and accurate reporting; Effectively work and communicate with ecommerce and IT teams to create business requirements, test implementations and continuously monitor data integrity
Participate in online product and program development to ensure tracking and measurement of new products and establish baseline performance expectations
Analyze website data on traffic patterns, order volume, conversion funnel, navigation behavior, and product selection. Identify successes, trends, and potential problem areas.
Conduct ad-hoc analysis to answer specific questions from business leaders cross-divisionally
Manage day-to-day relationships of all analytics vendors and partners
Provide benchmarks for key metrics by analyzing third party data and industry research
Experience with a web analytics tool, Google Analytics preferred; e-commerce experience at a recognized brand a plus
Experience in the analysis of online marketing, sales and website behavior
Experience with a data visualization tool, DOMO preferred
Hands-on experience with tag management systems, Google Tag Manager preferred
Experience with implementations of analytics platforms such as a web reporting tool and tag management software preferred
Advanced Excel skills required, SQL skills a plus
Strong analytical skills and attention to detail
Ability to work autonomously across different departments
Must be a hands-on team member and operate with a start-up mentality to move the business forward; this means being resourceful, collaborative and a creative solution-seeker
OpenArc is a highly personable and professional IT consulting and staff augmentation organization dedicated to helping clients understand their technology strategy around infrastructure, software and technical talent placement and recruiting services
OpenArc's talent placement and consulting division occupies a singular space in the IT industry, combining deep technology expertise with an unmat...ched attention to companies and candidates in order to secure the best fit of both position and culture. As with all OpenArc services and solutions, we take pride in relationships both building and built.