Provides expertise and leadership for agile teams and product development lifecycles. Effective in driving cultural change and leading transformation. Challenges conventional thinking that interferes with change efforts.
Ensures team adherence to Agile principles. Provides coaching to the team(s), including the establishment of new teams, and summarizing and promoting best practices.
Collaborating with team to drive the maturity of agile processes and practices; identify and facilitate continuous improvements.
Facilitates discussions across multiple levels of stakeholders to identify and escalate highly complex problems impeding teams' delivery/progress.
Identifying learning and development opportunities for team on the subject of agile methodology, principles and/or tools; customizing, maintaining and delivering training materials as needed.
Manages Risk - Working Experience
Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.
Customer Focus - Extensive Experience
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.
Job Specific Competencies :
Agile Development - Subject Matter Expertise •Knowledge of and ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.
Coaching Others - Subject Matter Expertise •Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.
Conflict Management - Extensive Experience •Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations.
Effective Communications - Extensive Experience •Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Group Facilitation - Subject Matter Expertise •Ability to design and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Interpersonal Relationships - Subject Matter Expertise •Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Listening - Subject Matter Expertise
Knowledge of effective listening issues and techniques; ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.
Planning and Organizing - Subject Matter Expertise •Mobilizes both time and resources to get things done.
Innovation - Extensive Experience
Develops new ideas and initiatives that improve the performance of the organization.
Embracing Challenge - Extensive Experience •Knowledge of the issues and opportunities in complex situations; ability to respond positively to difficult problems and eliminate obstacles that face clients and internal teams.
Required Education and Experience :
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
1. Agile Coaching
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