Expedient is a provider of cloud and data center infrastructure as a service (IaaS) solutions. Our technical solutions enable Expedient clients to focus on their own business innovation, while our team handles the information technology needed to support it.
We are a CRN Top 100 Data Center and Solutions Provider, a Top Workplace winner for the past four consecutive years, ranked among the Top 10 Managed Service Providers and we are one of a select few vendors positioned in the Gartner Magic Quadrant for Disaster Recovery as a Service.
The Salesforce Administrator will work as part of the team responsible for the efficiency of Expedient’s Salesforce system as well as promoting its use and monitoring the user experience across the organization. We are seeking an individual with the technical and communication skills to work directly with internal stakeholders, document and develop requirements and implement system changes based on the needs of various user groups.
Sponsorship is not provided.
Expedient does not employ 3rd party staffing vendors. Direct applicants only apply.
This position will help promote the features and benefits of Salesforce to cross-functional teams, provide training, improve and standardize processes for using the tool and ensure that the full capabilities of the system are being utilized.
• You’ll join a fast-growing company offering a competitive salary, relaxed work environment, stellar culture and superior employee benefits • A long term, advancing career path • A culture that values education and professional growth • The opportunity to work alongside an elite team of talented developers and programmers
Oversee daily operations of Expedient’s Salesforce system
Proactively seek out and identify needed system changes
Manage system configuration, users, page layouts and custom fields
Develop and manage reports and dashboards
Collaborate with the Information Systems team to develop flows, processes and Apex code
Manage third-party applications that augment the system e.g. deduplication, sales contest tracking
Work with the marketing team to manage Pardot integration
Manage and roll out new releases
Provide documentation on best practices and processes
Provide training and support to various end user groups
Provide support as needed
3 to 5 years of Salesforce administration experience
Previous work experience using dashboarding/analytics
Salesforce.com Administrator certification
Detail-oriented and self-starter with strong written and interpersonal skills
BENEFITS TO WORKING FOR EXPEDIENT We place an extremely high value on learning and staying agile in the technology arena. Therefore, we make education and training available to all eligible employees through a robust training and tuition reimbursement program. Additional benefits include 3 weeks of paid time off, top-tier, affordable medical, dental, vision insurance, 401(k) with a generous match and a paid day off to celebrate your birthday each year. Expedient is committed to providing its employees with an environment that promotes collaboration with both team and individual success. Our employees enjoy a casual dress code and a fully-stocked kitchen with snacks and drinks.
To apply please submit your resume and a cover letter explaining your interest.
If this isn’t the job for you perhaps you have a friend who would be a perfect fit! Please share the following link so they can view/apply for this or any of our other current job opportunities: expedient.com/careers.
Expedient is an equal opportunity employer, providing a safe, drug-free work environment. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law.
Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. Converged solutions enable Expedient clients to focus on strategic business innovation, while a talented team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.