Accounting & Finance, Administration & Customer Service
Credit & Collections Representative assisting on follow-up of past due customers and resolving discrepancies with price, quantity, etc.
The Collections Representative has the responsibility for a managing collections activity for a specified group of customer accounts, which includes collection of past dues, processing of payments, and resolution of payment issues all while maintaining a customer service focus.
Handles accounts within a specified customer base making daily contact for payment of past due invoices; negotiates payment plans when necessary.
Performs daily phone calls and follow-ups to customers regarding the status of deposits and prepayments on pending orders to ensure ship dates are not missed.
Handles credit holds within their customer base, prioritizing them as necessary to meet critical timelines.
Takes and processes credit card payments via phone for pending orders / invoices.
Performs other duties as assigned.
Associates degree preferred, but not required.
About FinancialPeople Staffing
FinancialPeople of Pittsburgh is an independently owned and operated specialty staffing firm committed to providing excellent service to our customers and clients. We partner with professionals and clients throughout Western PA in the finance & accounting and business intelligence/IT disciplines.