An established telecommunications company, located south of Pittsburgh, PA, is seeking an experienced Telecommunications Engineer.
Responsible for proficient performance of all phases of Avaya Communication Manager and peripheral pre-cut and post-cut installations.
Professionally complete installations and servicing of communications systems daily.
Will perform moves, additions and changes on Avaya Communication Manager systems.
Interface with customers, both onsite and remote, and lead engineers on jobs.
Recommend solutions to both the sales team and customers.
Design, manipulate and implement software and hardware solutions.
Perform station routing, troubleshooting, testing, repair and preventative maintenance of system / station equipment.
Accurately complete all necessary inputs to company paperwork and software systems.
AS or BS Degree in related technical field and a minimum of 2-5 years of telephone/PBX and computer hardware/software installation, MAC, convergence, and service experience
Must have experience with Avaya PBX, Avaya Communication Manager, Aura Messaging, Call Center, Session Manager, and System Manager
Must have a strong understanding of wiring, networking, telephones and trunking associated with the traditional and converged telephone systems, including H323 and SIP
Must have field experience installing IP-based systems and a working knowledge of SIP
Must be able to perform local and remote software changes and repair procedures using appropriate technical documentation
Avaya Definity experience and certification on Communications Manager preferred
Obtain and maintain professional industry certifications
Position will be servicing customers within the tri-state area (40-50% travel) or remote support; must have valid driver’s license
Hours: Monday-Friday, 8:00am-5:00pm (subject to change)
Additional Salary Information: Salary commensurate with experience
About JH Technical Services, Inc.
JH Technical Services, Inc. / JH Staffing Services was founded in 1996 and is headquartered in Pittsburgh, PA. JH has become one of the area’s fastest growing and most respected staffing firms, and is focused on assisting both clients and candidates throughout the tri-state area. We offer contract, contract to hire, and permanent placement options. The industries that we specialize in include the following: Engineering, Architecture, Information Technology, Construction, Energy, Manufacturing, and Professional/Office. The Right Recruiter. The Right Measurements. The Right Candidates.