Lucas Systems, Inc. is currently looking for an IT Specialist with 2+ years of experience. The IT Specialist will be responsible for maintaining local IT resources, provisioning and delivering customer mobile devices, and providing IT support for Lucas users. Lucas utilizes a broad spectrum of the latest technologies and this is a great growth opportunity for someone with proven technical aptitude who wants to learn and expand in their career.
Serve as backup to IT Manager and Mobile Technologies Specialist.
Identify and react to IT issues and provide timely and effective resolution to users.
Identify and resolve hardware issues with laptops, servers, printers, wireless accessories, smartphones, tablets and rugged handheld devices.
Serve as a backup after-hours technical resource to address emergency production system issues.
Work with all Lucas departments to support IT resources; 3rd party software, laptops, servers, and phones.
Process mobile device repairs including shipping and receiving mobile devices to Lucas customers.
BS or other technical degree and/or equivalent experience.
Minimum 2 years of practical work experience working with software and hardware in a help desk environment.
Knowledge of Microsoft Operating Systems.
The ability to convey complex technical subject matter to both IT personnel and end users.
Strong problem solving skills.
Ability to work largely independently in a fast-paced environment.
Availability to occasionally travel domestically.
Experience with Hyper-V or VMWare a plus.
Internal Number: INF-18-00019
About Lucas Systems Inc.
Lucas Systems, Inc. is the fastest-growing provider of mobile work execution solutions that enable retailers, wholesale distributors, and manufacturers to improve warehouse operations. Our software products provide a rapid return on investment for our customers by helping workers do their jobs more efficiently and accurately using real-time speech recognition software and other data capture technology running on mobile devices. Lucas software is used by Fortune 50 companies, large private distributors, and other industry leaders.
Founded in 1998, Lucas is a growing and consistently profitable organization with an expanding global presence. We offer a dynamic, collaborative, innovative and entrepreneurial work environment that continues to create opportunities for both personal and professional growth for high-performing individuals in both the US and UK.
The Lucas Systems culture has been as carefully managed as our growth and our products. We believe in what we do, as much as we believe in each other. We believe in rewarding great thinking and initiative. We attract high-quality people who like to work hard, and they stay with us for many years.
Our generous benef...it package includes: Medical, Dental, Vision, and Life Insurance; 401(k) with Employer Match; Ten Paid Holidays; Free Parking; Flexible Work Hours; Casual Work Attire; Foosball, Ping Pong, Chess and More; Catered Lunches; and Cash Bonus for Employee-Referred Hire