The Software Delivery Manager's role focuses on keeping clients satisfied with the company's services through managing projects, fixing any reliability issues, tracking service metrics, managing budgets and helping lead the professionals responsible for getting services delivered to clients. This role requires someone who can keep a positive relationship with clients, manage finances, meet deadlines, lead a team, stay organized, manage conflict and use creativity to find ways to make the service better.
Work closely with stakeholders (internal and external) to define key needs and deliver on commitments. Enable effective decision making by gathering all relevant data and bringing it together in an understandable and actionable format
Innovate by a proactive implementation of improvements, enhancements, and new solutions
Directly work with Engineering Architects and Software Engineers to deliver product requirements that turn into deliverable solutions
Oversee integration partner/client on-boarding and delivery mechanisms
Monitor usage data for opportunities for improvement and/or revenue realization
Advanced degree in engineering or business
8+ years of experience developing software and working closely with software engineering teams
4+ years of experience delivering highly scalable API type products and solutions
Hands on development experience at some point in your career
Strong analytical and quantitative skills
Business analysis and functional expertise, including requirements gathering, creating/deploying solutions to end users, and measuring success
Experience in or demonstrated ability to influence with or without formal authority
Excellent written and verbal communication skills for both technical and non-technical audiences
Comfortable in an Agile development process
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.