Administration & Customer Service, Sales & Business Development
2 Year Degree
To serve as the liaison between company and the client to pro-actively aid in account growth by cultivating, nurturing and maintaining new and existing client relationships with all key account contacts while providing best in class customer service.
Day to Day tasks
Build, maintain and grow strong working relationships with client representatives through regular phone, email, and in-person meetings that results in revenue growth.
Act as a business partner to delivery/recruiting team into prioritization of job requisitions, as well as clarifying job responsibilities, skills and other requirements that pertain to client requirements daily.
Communicates client program procedural changes and updates to ensure adherence and adoption of client’s standard operating procedures and KPI’s.
Responsible for scorecard management; discussing scorecard results with client and putting best practices into place internally to meet and exceed client expectations.
Performs client visits and promotes communication with client representatives on a regular and consistent basis.
EDUCATION & JOB REQUIREMENTS:
Associates Degree or higher
SOFT SKILLS AND PROFESSIONAL ATTRIBUTES:
Personable, reputable, organized, very good attention to detail and able to multitask effectively.
Experienced in communicating effectively verbally and in writing with various levels of employees and/or management, as well as in one-on-one and group settings.
Ability to effectively manage projects and multi-task in ways that may vary in nature and scope.
Ability to identify complex problems and evaluate, develop and implement improvements or recommend changes.
Ability to establish and maintain effective working relationships internal and external of the company by acting as a “business partner” and teammate.
Knowledge of and ability to understand the principles, practices, and standards of contingent staffing industry.
Knowledge of and ability to understand the principles and best practices associated with supplier interaction and vendor management.
Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
Additional Salary Information: Benefits include healthcare, dental, life insurance, disability coverage and 401(k). Work hours are Monday through Friday (9 AM to 5:30 PM). Candidates will be subjected to a thorough background and drug screening. The starting salary is dependent on experience. All interested candidates should forward their resume and references to firstname.lastname@example.org or 401 Smith Drive, Suite 200, Cranberry Twp., PA 16066 Attn: HR-AM.
SSI is a company with extensive consulting experience in the Information Technology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies.
Our experience in providing thousands of consultants has taught us that customers require contractors with more than just the technical knowledge. Team work, cultural fit, and attitude are as equally important as aptitude. From one position to 100, SSI is focused on finding the “Smart Fit” for our clients needs. This has made us not just one of the fastest growing Information Technology consulting firms in the country but a trusted advisor to our customers in their talent acquisition process.