You will help track risks and decisions, while being cognizant if problems begin to develop. Your role involves communicating and coordinating between diverse disciplines and project participants. You will also lead support for the HR team by responding to service desk tickets and processing of transactions, password resets, reporting requests, etc. Looking for your background to include benefit configuration, integrations and inquiry handling.
Communicate and coordinate between disciplines and all project participants
Monitor and assess results for compliance to requirements, applicable standards and accepted company and regional practices
Point of contact for US benefit vendors for file transfer inquiries and error reports
Configure benefit plans within HRIS and annual plan or rate changes
Support the HRIS team and customers through responding to service desk tickets and Global HRIS emails on time for benefit questions, password resets, reporting requests, etc.
Monitor scheduled Oracle jobs for Absence, Benefit life events and LDAP changes
Perform regular system maintenance checks at the direction of the US HRIS Senior Analyst
Collaborate with Oracle or integration partners to ensure reporting procedures meet internal and government reporting requirements (DCAA, regional labor laws, etc.)
Partner with the US HRIS Senior Analyst to ensure processes are stable, and pass all SOX audits.
Collaborate with US HRIS Senior Analyst and regional HR and important users to advance system use through identifying unused fields and functionality upkeep HR Process documentation
Encourage the development of “Common, Global, Simple” processes across the company enterprise through global HR Process Owners
Partner with US and Europe HR teams to build relationships with internal collaborators
Collaborate with internal IT and Operations teams to coordinate, escalate, troubleshoot, and resolve issues
Bachelor's Degree in Information Technology or related field
Maintain appropriate application security in compliance with company policies and all regulatory requirements, globally through use and understanding of HRIS team procedures
Support data strategy and requirements for all HRMS modules
Partner with Internal Audit to conduct routine audits to assess and promote data quality, consistency and process management
Comply with defined Information Technology controls, security policies
Company policy is followed regarding all safety, environmental and ergonomic requirements
Help ensure housekeeping standards are maintained
Adapt readily to changes in work caused by new requirements and situations
Role model for Quality, Customer Satisfaction, Employee Satisfaction and Results
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.