Expedient is a provider of multi-cloud platforms, hosting and security and data center infrastructure as a service (IaaS) solutions. Our technical solutions enable our clients to focus on their own businesses, while our team handles the information technology needed to support it.
We are a CRN Top 100 Data Center and Solutions Provider, VMware Americas Cloud Partner of the Year (2019), a Top Workplace winner for the past five consecutive years, ranked among the Top 10 Managed Service Providers and we were selected as one of only ten other vendors in the United States positioned in the Gartner Magic Quadrant for Disaster Recovery as a Service.
We are currently hiring an IT professional to manage our team of Solutions Architects; located across all 7 of our geographical locations. The Solutions Architect (SA) is the subject-matter-expert on all technology that Expedient offers. The Manager of the SA team is responsible for the day-to-day management and will ensure that the team is provided with opportunities for continuous learning and professional development. The SA team works closely with the regional and national sales teams as well as marketing, delivery and the channel partner team to develop, design solutions, hardware and software to meet our clients needs. The manager of the SA team is responsible for providing coaching and direction to the group of SAs and acting as a liaison between the various Expedient teams as needed.
Develop and maintain strong relationships with Expedient sales teams
Partner with the sales, marketing and delivery management teams by acting as the point-of-contact to represent the SA team to discuss client needs, training, projects, escalation, new product demos and new product launch
Develop and launch training and professional development for the SA team that will maintain agility in the technology arena and ensure the SA team is the SME on all things related to Expedient technology
Support Solution Architect team working with the national sales team to visit prospective and existing clients, developing relationships with other Expedient teams
Ensure the individual SAs are well-versed and able to provide demonstrations for sales, marketing and clients
Identify individual strengths and expertise of each Solutions Architect and develop productive channels for them to share that expertise with other members of the SA team
Partner with technical team(s) to handle escalation issues and work to resolution
Sales representative training, including participation in workshops and development of technical sales documentation and testing instruments.
Demonstrated successful work experience managing a high-level team of IT professionals
Bachelor's degree in a technical discipline or qualifying experience
Experience with VMware
Backup and backup related technology experience, with EMC Networker being preferred
Experience with load balancing technologies such as F5 LTM and CITRIX NetScaler platforms
Experience with database technologies such as MS SQL, MySQL or Oracle
Must have a valid driver's license and provide proof of current personal automobile insurance to comply with company policy.
BENEFITS TO WORKING FOR EXPEDIENT
We place a high value on learning and staying agile in the technology arena. We make education and training available to our employees through a robust, self-driven training and tuition reimbursement program. Additional benefits include 3 weeks of paid time off, top-tier, affordable medical, dental, vision insurance, 401(k) with a generous match and a paid day off to celebrate your birthday each year. Expedient is committed to providing its employees with an environment that promotes collaboration with both team and individual success.
To apply please submit your resume and a cover letter explaining your interest.
Expedient is an equal opportunity employer, providing a safe, drug-free work environment. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law.
Expedient does not engage with third party recruiting or staffing firms.
Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. Converged solutions enable Expedient clients to focus on strategic business innovation, while a talented team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.