The IT Business Relationship Manager will monitor projects and oversee the delivery of technical solutions that result from the business analysis. You will help with prioritization of solution requests and approved projects, ensuring that IT activities align with business needs and provide maximum return on investment. You will also monitor the performance of IT services consumed by the Business and partners with service delivery teams to address issues.
IT vision & strategy clearly communicated and executed, well aligned to business strategy and IT strategy, and providing competitive advantage to the company
Functions as a Subject Matter Expert on the technology supporting all business functions within the enterprise
Adherence to budget and demonstration of efficiency initiatives with positive budget impact both within the business and IT
Ensure proper implementation of standards, policies and systems platforms
Identify and communicate risks, and propose and implement appropriate action
Establish/maintain relationship with Business stakeholders and internal technology teams
Establishes and maintains communication strategy around all aspects of the IT experience with the Business (i.e., help desk tickets, projects, enhancements)
Drive and implement strategies that leverage technology and partner closely with senior Business leaders to align information technology with organizational goals
Develop user requirements and vendor/software selection criteria for technology solutions
Define process for monitoring and updating solutions based on internal and external insights, market evolution, and changes in strategy
Manage contract employees to assist with implementation of launch-critical systems
Develop strategic plans that meet the growth, scale and changing needs of the business
Prioritize, oversee, and manage portfolio of IT projects in support of business goals
Support information and data requirements for the Business teams while managing compliance requirements
Contribute to the success of the business and assist in improving the overall customer experience within the team
Ability to distill technical concepts and present to a non-technical audience
Ability to function at a high level in a team setting whether leading the group or acting as an individual contributor
Bachelor's Degree in Computer Science/Business Administration or an equivalent level of education and comparable experience
Industry experience preferably launching a product
Project management experience in successfully delivering complex technology solutions within a defined Software/Systems development lifecycle
PMP or fundamental understanding of Project Management a plus
Experience conducting Business or Systems Analysis
Develop relationships with and ensuring the appropriate participation of key client stakeholders and client executives
Strong background in both Waterfall and Agile software development methodology is preferred
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.