Work with client hospital IT, Clinical and Administrative staffs to communicate product functionality options, collect configuration preferences, configure product components, test and troubleshoot issues
Assist in giving product enrollment presentations, along with setting project goals and milestones for customer and internal staffs
Act as the main point of contact for components of specific customer accounts
Focus on executing and validating product enrollment process and evolving standard operating procedures
Work with management to develop and enhance current systems and procedures, track resources/costs, and establish time-frames for deliverables/receivables
Solicit & collect client feedback for product enhancement consideration
Maintain technical, business and domain competency as required to interact with IT, Clinical and Business staffs
Assist in the generation of Functional Specifications for new product modules and product enhancements
Focus on maintaining product training materials and conducting product training
Provide product support via helpdesk model
Develop commanding knowledge of Client's clinical products to accomplish points above
Requires a four-year degree in Computer Science, Information Technology, Business Administration, or Nursing, or equivalent experience.
Minimum of two years practical experience in information technology, preferably within the hospital environment with at least one year of experience in a technical project leadership role
Experience interfacing clinical applications (HIS, EMR, LIS) within a hospital system including working understanding of network topology
Experience with HL7 (ADT & ORU) and Web Services
Experience with data management and relational databases (SQL Server) including ability to write SQL and understand/use data models
Experience with product implementations and ability to demonstrate excellent oral and written communication skills
Working knowledge of Clinical System lifecycle
Strong trouble shooting abilities to interact technically with clients and internal staff
Must be able to exhibit strong organizational, multi-tasking and detailed oriented skills along with success under pressure
Experience as a medical professional, specifically in Solid Organ or Blood and Marrow Transplantation a huge plus
Internal Number: PM47598
SSI is a company with extensive consulting experience in the Information Technology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies.
Our experience in providing thousands of consultants has taught us that customers require contractors with more than just the technical knowledge. Team work, cultural fit, and attitude are as equally important as aptitude. From one position to 100, SSI is focused on finding the “Smart Fit” for our clients needs. This has made us not just one of the fastest growing Information Technology consulting firms in the country but a trusted advisor to our customers in their talent acquisition process.