You will be part of a team that monitors data communications networks and ensures network is available to all system users. You will work toward resolving data communication problems within established service levels and defined procedures.
Diagnosis network system failures and performs minor repairs and adjustments on routine issues Perform triage and troubleshooting of data network technologies
Provide technical guidance to lower level staff in diagnosing, troubleshooting and resolving network performance problems
Install network hardware, software, and peripheral components according to design and installation specifications and ensure operability
Tactical in nature and work is typically of moderate to complex in nature requiring the incumbent to draw on previous knowledge to perform role
Continue to build knowledge base but has a solid foundation to act independently the majority of the time
Draw on experts and managers when needed but not frequently
Perform network maintenance and system upgrades including service packs, patches, hotfixes and security configurations
Bachelors’ degree and industry specific experience
Demonstrate experience managing, configuring and installing network infrastructure
Deep understanding of networking protocols
Solid understanding of the OSI or TCP/IP model
Hands-on experience with monitoring, network diagnostic and network analytics tools
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.