Implement, maintain, and administer enterprise network infrastructure. Address and resolve technical application problems, provide direction and guidance to users, and suggest new directions and technology.
Provide functional, technical and analytical support for voice and data networks to ensure business requirements are met.
Identify and resolve problems in order to maintain communications.
Maintain cognizance of all internal standards and procedures, industry trends and new technologies to ensure that Giant Eagle, Inc. keeps current with information technology.
Design and plan cost-effective fault-tolerant voice and data network solutions.
Review and recommend vendor proposals for voice and data communications networks by determining need, reliability, and cost-effectiveness of vendor proposals.
Manage network performance by monitoring network throughput, recommend and implement performance solutions.
Troubleshoot and resolve complex problems to ensure no disruption of mission critical applications.
Organize, prepare and maintain system documentation according to established standards to facilitate ongoing support and maintenance.
Produce all reports requested by management accurately and timely.
Participate in Corporate Auditing reviews and assemble change management documentation as required.
Report all problems or potential problems to appropriate management in a timely manner using corporate root cause analysis documents and procedures.
Reports To: Manager, Network Services
Education and Training Required
Bachelors Degree Information Science, Computer Science or related field
1 to 3 years
2-3 years experience in LAN, WAN, Wireless LAN, Internet, Converged Networks, and Unified Communications support, design and implementation
Familiarity with Cisco and Aruba network hardware.
Normal office environment
Gets Things Done
Respect for Self and Others
Technical (specific to job)
CCNA, CCNP, ACMA, ACMP
Internal Number: 116612BR
About Giant Eagle Inc.
Giant Eagle Inc., is one of the nation's largest food retailers and distributors with approximately $9.9 billion in annual sales, which would make the company the 27th largest privately held company on Forbes magazine's largest private corporations list. Giant Eagle is also a recent recipient of Grocery Headquarters' Retailer of the Year Award and the EPA's ENERGY STAR Retail Partner of the Year Award. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 231 supermarkets in addition to 172 fuel and convenience stores throughout western Pennsylvania, Ohio, north central West Virginia and Maryland.
Giant Eagle was previously named America's Second Harvest Regional Retailer of the Year for its support of local food banks, and also actively supports numerous community events, the United Way, Children's Hospital, Race For The Cure and other non-profit organizations. The company also has created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program. Further information can be found at GiantEagle.com