SUMMARY: The IT Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers throughout the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice, guidance and technical assistance to others in the application of information and best practices
Support and align efforts to meet internal customer and business needs
Stay current with internal customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
User, authorization and function-based administration of multiple SaaS systems
Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, User Acceptance Test plan)
Identify improvement opportunities (proactive and reactive)
Elicit and clearly document business and systems requirements
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
Meet with project team regularly to review project deliverables and deadlines
Develop and execute test plans
Support system conversions, upgrades, enhancements
PHYSICAL DEMANDS: While performing the duties of this job, the employee is required to sit at a computer terminal for extended periods of time, and occasionally travel between departments and divisions.
WORK ENVIRONMENT: While performing the duties of this job, the employee will regularly have to travel through the manufacturing departments. The atmosphere is a climatic office setting, and the employee will spend the majority of his time at a desk.
Must have experience working on day-to-day operational requests from the business
Ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
Data analysis – Must have proficiency with SQL, Microsoft Excel
Must be a U.S. citizen or be able to comply with U.S. export regulations
Must be able to communicate effectively, both written and oral
Must employ excellent cross functional team skills
Must be self-motivating and able to handle many simultaneous responsibilities
PREVIOUS EXPERIENCE / EDUCATIONAL QUALIFICATIONS:
Bachelor’s Degree in Business or related field or equivalent experience required.
Experience in a precision manufacturing or production environment preferred.