You will be responsible for the full product design lifecycle, from concept to launch. Product Designers are creative, thoughtful individuals with a high aptitude for prototyping and producing best-in-class experiences, improving workflows and paying attention to fine-tuned details. You will showcase a broad range of skills but have depth of knowledge in disciplines like participatory/usability research, interaction/visual design, and coding.
Use ethnographic design research methods to develop qualitative insights that impact projects, products, and strategy
Understand and predict trends in healthcare IT and related or adjacent industries that are shaping the future of healthcare
Conduct primary and secondary research to discover unknowns and to explore trends, perspectives, and applications in the field (including market research, stakeholder interviews, contextual inquiry/ ethnographic observation, etc.)
Map findings of a new market area or topic including their historical and competitive landscape to develop a shared understanding of the territory, and to relate those findings back to the companys’ potential differentiation and/or synergies
Identify robust opportunity areas and ideas or companies that warrant further investigation, and develop an action plan for how to capitalize on those pursuits
Synthesize or communicate your unique perspective about how the company might participate in a given territory/space/future, including potential ways to leverage existing portfolio companies in related ventures
Deliver top-quality, innovative cohesive deliverables that are customer-focused, simple, and intuitive
Able to work creatively around difficult resource and technical limitations
Utilize understanding of platforms and technologies to identify challenges in the design process and propose alternate solutions
Influence the product roadmap from creative process through successful design creation
Advocate for users, constantly considering their needs and wants
Use human-centered design methods to frame and validate initial concepts, develop early-stage prototypes and iterate on developed solutions
Provide appropriate human-centered design deliverables on assigned projects including wireframes, interaction guides, user interface guides, and documentation
Facilitate user groups and design sessions to capture design requirements and feedback
Demonstrate ability to work creatively around difficult design, resource, and technical limitations
Able to demonstrate the value of design strategy and (human-centered design (HCD), as a strong advocate for the approach within the larger organization
Capable of working on large or complex projects (or multiple small/mid-size projects) while maintaining momentum and quality
Build appropriate project plans, goals and work plans to frame early-stage efforts in an actionable and relevant way
Able to facilitate stakeholder sessions, user groups and participatory design sessions to capture ideas, feedback and requirements
Deliver appropriate HCD deliverables to demonstrate findings, recommendations or strategy direction including wireframes, prototypes, research reports, personas or service models
Operate largely independently with project direction from lead/supervisor direction once a week
Bachelors’ degree in Human Centered Design (HCD) or related field
Advanced degree preferred Master's Degree, industry experience in traditional or emerging design disciplines
Experience framing project goals and timelines in the face of uncertainty, including a demonstrated comfort level working with unfamiliar domains, delicate topics and complex problems
Understand and apply detailed HCD principles and processes, including a detailed understanding of qualitative and quantitative research, analysis, and synthesis methods
Complete advanced HCD deliverables in several of the following specialty areas (ethnographic or contextual research, concept generation, prototyping, usability studies, information architecture, interaction design, etc.)
Visually and verbally articulate; including the ability to lead interactive group development sessionsUnderstands and applies UPMC/TDC values and code of conduct
Interact with others in an open, honest, collaborative, and reliable manner
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.