Our TOKA robotic system is one of our most utilized platforms for our robotics-as-a-service business model. This vertical wall climbing robot performs non-destructive testing on tanks, boilers, scrubbers, piping and more. Using different inspection payloads, the robots can inspect wall thickness, cracking, pitting, and other forms of degradation in critical infrastructure. As the Product Manager of this robotic platform you will interface with the development teams for the modular subcomponents of the system including Drive Systems, Electro-Mechanical Integration, Firmware, NDT Sensors & Acquisition, Base Station and Localization.
What You Will Do
Help define and deliver a product vision and strategy.
Work directly with customers to understand their pain points and disseminate customer empathy across all product stakeholders, including our current Operations team that utilizes and services our robotic fleet as well as the end customers that rely on the data the robot collects.
Define, document and communicate customer use cases, scenarios and needs.
Help internal technical product teams ruthlessly prioritize product features and influence their backlogs.
Work with engineering and business stakeholders including operations, finance, sales and business development to deliver business specific value.
Engage at a deep technical level with partners to understand their roadmap and its potential impact on our customers. Inform and educate stakeholders on existing and future functionality.
Maximize productivity in a constantly changing environment of shifting priorities.
Perform competitive analysis and value proposition differentiation.
Define a set of KPIs to measure customer satisfaction and business impact with the ability to analyze them and utilize them in decision making processes.
Integrate analytics, data science and research into your methodology.
What Gecko Is Looking For
Bachelor’s or Master’s degree in Engineering or Business Administration (MBA), or equivalent in experience.
3+ years of experience in product management, product development and in shipping quality products that had customer impact with evidence of exceptional success.
Experience having shipped customer facing products that delivered business impact and customer satisfaction.
Passionate about working with other businesses and product stakeholders to solve their specific challenges while putting customer trust and experience first.
Proven history of converting learnings from customer insights into tangible product features that customers love.
Entrepreneurial instincts with clear bias for informed action and track record of leading new initiatives with limited resources and support.
Strong analytical and quantitative skills with ability to use data and metrics for making assumptions and decisions.
Ability to successfully work with cross range of teams including engineering, operations, sales, and marketing.
Excellent written and verbal communications across technical and non-technical stakeholders.
Good understanding and working experience in technology development best practices (such as, Agile, etc.) and product management technologies.
Experience presenting to senior executives.
Experience at high-growth technology startup companies or another fast-paced environment, preferred not required.