Expedient helps companies transform their IT operations through award-winning cloud solutions and managed services including disaster recovery, security and compliance, and more. Named VMware's Americas Cloud Partner of the Year and acknowledged in Gartner's Magic Quadrant for Disaster Recovery as a Service, Expedient's solutions help to ease clients' transition to the cloud, enabling them to focus on strategic business innovation while the Expedient team handles operation of the information technology needed to support it.
The Project Manager is the primary point-of-contact for planning and delivering complex services and solutions to our clients. The position works closely with regional team members and manages engineering resources to orchestrate delivery of cloud solutions and managed services.
This role is responsible for maintaining client satisfaction during the delivery and implementation of the services that our clients have purchased and success relies heavily on the candidate's ability to plan, communicate, and set and maintain clear expectations with everyone involved. The Project Manager will have a thorough understanding of all aspects of project planning and delivering complex information technology solutions, including: system architecture and design, migration strategies, and roll-out planning.Successful candidates will have experience as a Project Manager in highly technical environments and will benefit from knowledge of cloud computing, virtual infrastructure, software, and having successfully project-managed multiple implementations with migration experience to completion. They will embrace technical challenges with creativity and must have strong communication skills as they will interact with clients daily.
Direct applicants only. Sponsorship is not provided for this role.
Manage new installations and large service expansions including managed services, data center, network connectivity, and virtualization technologies
Work with clients to migrate their existing environments into new shared public, and/or private dedicated platforms
Act in an authoritative manner to facilitate and manage projects including, but not limited to:
Post-sale design and migration scoping meetings with engineering resources and the client.
Orchestration of Internal resources (human resources, consumables, etc.)
Estimated revenue forecasting based on project milestones
Appropriately scope, plan, execute, track, manage, communicate progress, and close projects
Maintain accountability for changes to the project scope including development and execution of project change requests
Ensure appropriate documentation of the implementation is generated, maintained through project life cycle, and delivered with the implemented services for effective hand-off and transition to the Operations Support Center (OSC)
Bachelors degree in technical discipline
5 years of experience as a Project Manager within Information Technology or related field
The ideal candidate would possess experience managing projects encompassing many of the following technologies or disciplines:
Data Center migrations
Network provisioning and cutovers
IT service & software implementations
Agile/ SCRUM Project Management experience is a plus, but not required
Ability to prioritize and be productive in a fast-paced environment
Strong understanding of project management life-cycle
Strong client service acumen
Strong troubleshooting skills including the ability to identify and resolve challenging situations
Strong analytical and independent problem-solving skills
Excellent written and verbal communication skills
Flexibility to be available for occasional night and weekend implementation projects when required
Travel is not required, options to meet with clients are available.
BENEFITS TO WORKING FOR EXPEDIENT Expedient was awarded a Top Workplace for a fifth year in 2019. We make education and training available to our employees through a robust, employee-driven training and tuition reimbursement program. Additional benefits include generous paid time off, top-tier, affordable medical, dental, vision insurance, 401(k) retirement savings plan with a generous match and a paid day off to celebrate your birthday each year. Expedient is committed to providing its employees with an environment that promotes collaboration with both team and individual success. To apply, please submit your resume and a cover letter explaining your interest.
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Expedient is an equal opportunity employer, providing a safe, drug-free work environment. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law.
Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. Converged solutions enable Expedient clients to focus on strategic business innovation, while a talented team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.