Our roots are deeply tied to the people, commerce and values of the western Pennsylvania and northeast Ohio regions. We are proud to now serve the Hampton Roads community in Virginia as well. Over more than 160 years, Dollar Bank has grown to become a large, full service, regional bank committed to providing the highest quality of banking services to individuals and businesses.
Job Overview: This position is responsible for providing advanced health monitoring, troubleshooting, and system maintenance for the Distributed Services servers and systems. The Distributed Services department is responsible for over 600 servers, both physical and virtual, over 100 Microsoft SQL Databases, over 150 business applications and over 70 branches throughout the Eastern United States. The understanding of infrastructure design and adaptability to new technologies is necessary.
Principle Activities and Duties: •Perform detailed system design, configuration, implementation, documentation and support. •Assisting in Virtual Desktop Administration (Application/Desktop/Thin Client Delivery) •Assisting in the Virtual Infrastructure expansion (HA/GSBL) •Assisting Active Directory Redesign •Assisting O365\Exchange Administration •Leading automaton of processes via scripting •Participate in server build, maintenance, and turndown process. •Assist Infrastructure Architect with the implementation of emerging technologies and systems. •Participate in disaster recovery testing. •High interactions with other team members and business unit personnel. •Provide Level 3 technical support and assist with Level 1 and Level 2 •Monitor the operating system environment, troubleshoot and maintain system integrity. •Provide advanced troubleshooting of server, operating system and application related issues. •Participate in an “On-Call” rotation. •Prioritize IT request and issues from conception through implementation. •Familiarize, gain experience, and comply with change control procedures.
Qualifications: •Associates Degree in Computer Science, Information Systems, or other related field is required. Will accept professional experience in lieu of education. •Minimum of five years in the following required (Will accept a combination of professional experience of each): ? Virtual Desktop (Citrix XenApp, XenDesktop, or VMware Horizon) Administration ? Windows System Administration/Implementation ? Active Directory Structure/Group Policy ? Storage/Hyperconverged (iSCSI, CIFS, NFS, FC) Implementation ? Network Support and Implementation
•Minimum of three years in the following required: ? Citrix Netscaler ADC/F5 Load Balancer ? Process Improvement and Automation ? IT Automation/Scripting •Advanced understanding/knowledge of the following required: o0365 Management oCloud Computing oGroup Policy and Folder Share Structures oPowershell oLinux Operating Systems oNetworking protocols oTerminal Server, File\Print Server, VPN Software, DNS, and DHCP •Fundamental understanding of security concepts preferred, in particular PII, PCI, SOX, and GLBA.
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.