An established equipment engineering and manufacturing company, located south of Pittsburgh, is seeking a Field Service Technician.
Responsible for service, installation, and customer training to completion.
Perform electrical and PLC software troubleshooting (Siemens and/or Allen-Bradley), as instructed
Know the functionality of HMI displays with training
Able to perform calibrations and production settings to operate various systems
Lead troubleshooting, service calls and retrofits to find the best solution for the customer
Daily communication with customers by phone, email, and in person to address technical questions, service and parts
Hotline responsibility by using the latest innovation in a rotational dispatch phone system, assigning follow-ups and communicate with headquarters on global issues
Lead and execute in-house and onsite training programs
Work on internal projects, quality commissioning and laboratory trials
Evaluate and create customer contact lists and push service after market offerings
Understand and follow company Quality and Safety requirements and follow the Work and Safety Guidelines
HS Diploma and/or AS Degree and a minimum of 3-5 years of related electrical and mechanical field service experience required
Experience in capital equipment installation and service industry is highly preferred
Has strong skill set for electrical, piping, pneumatic and/or hydraulic systems (welding is a plus)
Ability to comprehend electrical schematics and blueprints
Good computer skills and can be trained on additional software applications
Develop strong relationships with customer and co-suppliers and conduct product start-ups
Excellent verbal and written communication skills as well as personal presentation skills
Team-first attitude and strong motivation to learn and grow
Self-motivated and able to work independently
Ability to think methodically, prioritize and follow up on multiple tasks
Ability to work under pressure to complete assignments
Approximately 75% domestic and international travel required
Additional Salary Information: Pay rate depends on experience
About JH Technical Services, Inc.
JH Technical Services, Inc. / JH Staffing Services was founded in 1996 and is headquartered in Pittsburgh, PA. JH has become one of the area’s fastest growing and most respected staffing firms, and is focused on assisting both clients and candidates throughout the tri-state area. We offer contract, contract to hire, and permanent placement options. The industries that we specialize in include the following: Engineering, Architecture, Information Technology, Construction, Energy, Manufacturing, and Professional/Office. The Right Recruiter. The Right Measurements. The Right Candidates.