In this position your focus will be to ensure timely scheduling, production and distribution of claims management system reports, interfaces, and customized spreadsheets or databases for clients; and to provide customer support for recipients of bank, claim and carrier interfaces.
Review integrity reports for central and local claims management systems; researches and corrects imbalance situations
Reconcile client reporting packages; corrects data within a claims management system as needed
Research and resolve report or data discrepancies reported by clients or local offices
Monitor the national extract upload process for a centralized claims management system; reports discrepancies
Extract information for centralized and/or local claims management system; produces hoc reports/spreadsheets for colleagues and clients
Convert claim data from one office to another
Change organizational structure of a group of claims
Process and submit reports, interfaces and spreadsheets to appropriate parties
Adhere to the goal of delivering an maintaining the highest quality of customer service to our clients
Bachelor's degree from an accredited college or university preferred
Proven experience using spreadsheets, report writing, and database experience and one
Customer service experience in claims management or insurance environment
UNIX operating systems experience preferred
PC literate, including Microsoft Office products
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.