The IT Asset Management Specialist who will be responsible for the set up, provisioning, repair, ordering, replacement and lifecycle management of IT assets, including laptops, servers, and software, as well as the execution of asset management processes and procedures.
Serve as the point of contact for IT escalations for the full lifecycle of hardware and services
Install servers, ethernet networks and cabling, and other related equipment
Provision and image Windows, Apple and Linux computers
Maintain inventory levels and inventory control
Perform maintenance on hardware
Asset lifecycle management, including asset retrieval/replacement, data wiping
Maintaining integrity of asset management systems
Receive and ship computer hardware
Assist users with hardware set up
IT Ticketing Systems, such as Freshdesk
Highly organized and detail oriented
Strong customer service and problem solving skills
IT Associates Degree or applicable certification
Sound experience in IT asset management lifecycle experience, including purchasing
Prior experience imaging and provisioning Linux (Ubuntu) computers
Familiarity with ITSM best practices
Experience with software management and renewal a plus
Experience with Freshservice a plus
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.