This position is responsible for supporting the overall operation of Duquesne Light’s Outage Management System (OMS). Prior OMS experience is preferred. Knowledge of or previous experience with SCADA is an added advantage.
Support will include the day-to-day OMS needs of the Operation’s Center/Control Room operating staff and other key business end users. It is a requirement that supporting the OMS real-time operation will include serving on an on-call rotation during non-business hours. The candidate must possess excellent interpersonal, oral and written communication skills and teamwork. Perform daily, weekly and other periodic procedural tasks to verify the state of the OMS System. Perform programming and database projects associated with the real-time operation of the Duquesne Light’s OMS, and actively participate with the IT- SCADA engineering staff on various engineering assignments relating to the operation and support of the OMS System. Role requires between a minimum of 3+ years of experience with working with Real Time Process Control Systems.
Provide Support of the SCADA System, specifically data acquisition issues: Front end Communication processor issues, communication technologies using analog, digital (DDS), DNP3, frame relay or MPLS, protocols used by the OMS system to collect data from field Remote Terminal Units (RTUs), support for Inter-Control Center Protocol (ICCP), for the Outage Management System (OMS). Actively assist with maintaining the OMS asset database, ports, data services. Provides support and maintains compliance with CIP Standards. This job involves the support of applications during critical weather conditions, reduction of the enhancement request backlog, application documentation, reducing ticket count and providing minor enhancements.Job requires interaction with the OMS field operating and engineering user groups to resolve issues and participate in on-call rotation, as required, to support the operations department and maintain high OMS and supporting systems availability.
Maintain awareness of new developments in Data Acquisition and OMS technology as applied to power system control and operation. Provide assistance, especially during storms, by filling the role of OMS Support within the Storm Team.
Responsible for participation on one or more project teams, application development, integration, and modification activities, as well as related maintenance and support.
Participating in project planning sessions with team members to analyze Business IT requirements.
Understanding the existing application from a functional and technical point of view and provide the solution accordingly
Engaging in limited amounts of client interaction.
Maximize Data Quality:Support the Business Analytics team to determine the company’s current data quality and maturity levels; assist in the development of an OMS data quality strategy; and reinforce the roadmap for measurable data quality improvement across the OMS System.
Provide technical, procedural, and functional support for the DLC Outage Management System.
Working with project team to define and design project scope.
Developing and integrating applications per written specifications.
Translating business and technical requirements into application modules.
Utilizing at least one programming language or software technology.
Navigate Structured and Unstructured Data:Undertake an inventory of all data, determining its format, security, ownership, and quality. The result could be new storage needs. Collaborate with the Business Analytics team to also determine which data should – and shouldn’t – be captured.
Aiding in the preparation and presentation of status updates for projects.
Making modifications to existing software applications and modules in accordance with written specifications and industry standards.
Developing software application modules using disciplined software development processes.
Testing and implementing application modules they have developed or modified, ensuring application meets needs of client and business.
Providing ongoing maintenance of client/server applications or tools,
Handling Tier II support issues (tickets) within area of expertise.
Participate in the OMS On-Call Rotation Supervisory: Does not supervise others.
Accredited Bachelor’s degree in related technical field (Engineering, Computer Science, or similar). With a minimum of 3+ years of relevant experience.
Normal office environment.
Currently in a work from home environment due to COVID-19. Subject to change.