At Rapid Flow Technologies, we are bringing our state-of-the-art adaptive traffic control to cities all across the US and abroad. This role will be focused on helping customers and partners implement our Surtrac solution in the field. We are looking for someone with experience in implementing AI solutions, embedded computing, intelligent transportation systems (ITS), or traffic products, and who wants to use that experience to truly make a difference in people’s everyday lives.

The ideal Implementation Engineer will have both a) strong technical skills associated with building software/hardware integrations and b) experience deploying technology systems in the real-world. Experience working in traffic cabinets at the intersection, interacting with traffic engineers and planners, or knowledge of the equipment associated with signalized intersections would be useful, but are not necessary. Because the combination of these two sets of skills are hard to find, we are open to reviewing candidates with more experience in one area, but a willingness to learn the other.

Main responsibilities include, but are not limited to:
- Supporting (and eventually leading) end-to-end deployment of the Surtrac system.
Customer implementations include planning and design, hardware and software
installation, configuration and tuning, operations testing, and supporting full-time
operations.
- Managing and providing post-implementation support to existing customers
- Interacting with and sometimes supervising partner companies in a customer
engagement (e.g. as a sub-contractor, or managing our own sub-contractors or partners)
- Participating on internal teams to improve existing and build new implementation
processes, tools, and systems
- Building interfaces and integrations to other systems, hardware, and technologies
- Supporting the development of new product enhancements
- Over time, serving as a subject matter expert (SME) for business development, sales,
and marketing support