SYCOR AMERICAS Inc. works for the business success of its customers as a full-range IT service provider with more than 600 employees worldwide. Among other things, we implement and operate industry-oriented Microsoft solutions. As one of the world’s largest Microsoft service providers and a Microsoft Gold Certified Partner, we offer development opportunities in a growing work environment. As we expand our North American business for Microsoft 365, we are looking for highly motivated candidates, interested in the opportunity to participate in a fast-growing IT sector. At Sycor, you can expect interesting and challenging tasks in a fun, international work environment.
Your future responsibilities:
Communicate proactively and effectively with customers, project team and support team
Integration of various locations in a Cisco UC enterprise environment
Work in the field of international SIP carriers
Documentation of UC systems and their required services with Change Orders (e.g. ServiceNow or similar platforms)
More than 5 years of experience overall in the IT field
At least 5 years’ experience in Networking
UC experience-more than 3 years
Experience with Cisco Meraki implementation
Cisco UC implementation experience (with central SIP)
Cisco Call Manager experience
At least 3 years’ experience 2nd Level Support Engineer/Cisco UC System Support
Experience in WAN, LAN and WLAN Networks
Knowledge on diverse and collaborative UC environments, and how they interoperate across a diverse WAN comprised of switches, wan balancers, firewalls, and routers
Experience on how to check network health on existing Cisco Network Landscape (Cisco ISR Routers, Switches 9xxx and WLAN Controller 9800)
Ability to work in an international team
SYCOR AMERICAS Inc. is a fast-growing full-range service provider with comprehensive business process management and IT services. Sycor concentrates on specific industry markets with Sycor solutions based on standard business software such as Microsoft Dynamics 365. With our solution Sycor.Rental, we offer optimum support for the rental, service and maintenance of mobile goods as well as fleet management. Sycor has received the Certified for Microsoft Dynamics (CfMD) stamp for its Sycor.Rental solution.
SYCOR AMERICAS Inc. has similar SAP-based solutions in place for the plastics, metal processing, surface engineering, healthcare industries and mechanical engineering and tool construction as well as automobile industry suppliers. Sycor also offers consulting, training content development and content delivery, deployment services, IT services, project management and high-quality application support.
Sycor Americas has been part of the Sycor Group since 2001.