SUMMARY Busy professional specialty healthcare office in Grove City, Pa, seeks an additional office support person. This person will join a team of eight and do a variety of office and customer service duties.
POSITION Responsibilities include: • Customer service: answering phones, transferring calls, taking messages, and assisting callers • Scheduling appointments; greeting visitors and helping them with their paperwork • Creating and updating patient files • Insurance verification Will be trained to: • Pretest patients’ vision prior to them seeing the doctor • Talk to the patient about their prescription and their insurance coverage • Help the patient select lenses and frames • Order supplies such as frames and lenses • Fit frames and lenses together
On-going training will be provided. This position pays $15.00 hour to start (with increases based on learning and performance). Benefits package. Warm friendly fast paced team environment. Work schedule is 40 hours per week; and hours vary a little week to week. Monday - Friday daylight hours and every third Saturday morning until noon.
REQUIREMENTS • Excellent customer service and phone skills • Neat professional appearance • Trainable and eager to learn • Able to navigate in Windows and learn computer software • Able to multitask and pay attention to detail • Must be able to pass a pre-employment criminal background check and drug screen