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Management Science Associates, Inc.
Pittsburgh, Pennsylvania
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Customer Service Specialist
SUMMARYIndustrial equipment manufacturer requires Customer Service person for the Zelienople office. This person will be the first point of contact for customers via phone and email. Weekly work schedule of Monday - Friday 8:00 am – 5:00 pm. Benefits are offered. POSITIONResponsibilities include:• Taking incoming and emails from customers.• Receiving job orders, following up on missing details with the customer, and entering the job order into the computer system. Uploading customer documents and drawings.• Get quotes from the sales managers/engineering and send to the customer.• Work with the customer to schedule the pickup of equipment for repair, schedule the work and the delivery of the equipment.
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