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LANXESS Corp

Pittsburgh, Pennsylvania

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LANXESS Corp

Pittsburgh, Pennsylvania

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Management Science Associates, Inc.

Pittsburgh, Pennsylvania

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University Park, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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Cook MyoSite

Pittsburgh, Pennsylvania

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Specialized Staffing & Industry Recruiters

Saxonburg, Pennsylvania

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Direct Online Marketing

Pittsburgh, Pennsylvania

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Eaton

Beaver, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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University of Pittsburgh

Pittsburgh, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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Othot, Inc.

Green Tree, Pennsylvania

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Cook MyoSite

Pittsburgh, Pennsylvania

Carlow University

Pittsburgh, Pennsylvania

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JH Technical Services, Inc.

Pittsburgh, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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JH Technical Services, Inc.

Bridgeville, Pennsylvania

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JH Technical Services, Inc.

Pittsburgh, Pennsylvania

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Federated Hermes

Pittsburgh, Pennsylvania

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Tobii Dynavox

PITTSBURGH, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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Support Analyst
A specialized solutions provider, located in Pittsburgh, PA, is seeking a Support Analyst. Responsibilities: Responsible for providing client support, administering client support cases, monitoring application data and supporting client training. Provide support to clients via phone, email and web case submissions. Enter case data into the system; update and close cases as appropriate. Diagnose client issues and collect pertinent data on the issues. Provide support for items where solution is known and close case. Monitor all cases to ensure that resolution deadlines are being respected. Follow up with assignees as necessary to close cases. Document all solutions and maintain a solutions database.


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