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Pittsburgh, Pennsylvania

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JH Technical Services, Inc.

Uniontown, Pennsylvania

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Service Delivery Manager
Fragomen is looking to hire a Service Delivery Manager for our Immigration Technology Innovation Lab in Pittsburgh to manage the 24\7\365 Service Desk.  The candidate will be able to demonstrate a willingness to learn new technologies and understands what it means to deliver a high level of customer service.Working in a collegial, team-oriented environment, our IT professionals learn from the industry's leading experts. Our firm’s commitment to quality and best practices is supported by technological innovation that benefits our clients and staff.   What will you do as a Service Delivery Manager at Fragomen? Manage overall performance of the Service Desk team through regular interaction with the Service Desk Supervisor and directly


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