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IQ Inc.

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IQ Inc.

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IQ Inc.

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IQ Inc.

Pittsburgh, Pennsylvania

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Application Support Representative II (11 AM - 7 PM shift)
Overview:  Management Science Associates, Inc., (MSA) is a diversified information management company that for over half a century has given market leaders the competitive edge in data management, analytics and technology. We are seeking an Application Support Representative to join the MSA IT/OPS division which has been offering data and insight solutions to the Consumer Package Goods industry since the early 1980s. Responsibilities: Respond to client inquiries via telephone and/or email to resolve client's questions or problems regarding MSA software applications, enrollment and payment services, and databases Provides timely responses to client inquiries Documents calls, solutions, remaining problems using ticket


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