Overall Purpose:

The Identity and Access Management (“IAM”) team is responsible for ensuring that permissions to Duquesne Light’s logical IT resources are controlled in a manner that ensures high availability, minimization of risk, and increased value to the business.


Job Responsibilities:

  • Responsible for assisting with daily processing and follow-up on requests for access to all applications and resources managed by the IAM team on an as needed basis.
  • Assume sole ownership of key project tasks and deliverables as assigned on IAM projects and initiatives.
  • Perform user access reviews on multiple applications on a quarterly and annual basis.
  • Assist with the revision and creation of IAM process documentation on an annual basis.
  • Assist in the development of metrics and reporting to help determine the efficacy of implemented IAM processes and technologies.
  • Assist in the creation and refinement of training materials to help the business easily adapt to evolving IAM processes and procedures.
  • Interface with the business as a representative of the IAM team and identify areas of improvement for the IAM program, taking ownership of action items to implement program improvements.
  • Serve as a lead subject matter expert for the IAM team’s Identity Governance/Management platform Sail Point Identity IQ, and lead efforts to automate tasks and associated IAM processes.



Does not supervise others.


Education/Experience Requirements:

Associate’s degree in Computer Science, Management Information Systems, or related field. 4+ years in an IT Access Management, IT Security, or IT Service Delivery role, with a minimum of 3 years of direct Identity and Access Management experience.


Preferred: Bachelor’s Degree in aforementioned fields or related field



  • Strong analytical and problem solving skills
  • Strong understanding of contemporary IAM technologies
  • Strong understanding of enterprise IAM program design, development, deployment, and maintenance.
  • Identity Management familiarity in one or more of the following areas: Single Sign On, Identity Federation, Enterprise Directory Architecture and Design, Resource Provisioning, Identity & Access Governance including Role Based Access Control and Access Recertification, and User Life Cycle Management.
  • Extensive experience with user access provisioning/de-provisioning processes.
  • Extensive experience with automation and management of IAM tasks and processes using Identity Governance software platforms such as Sail Point Identity IQ.
  • Experience with development of metrics, reporting, and associated tools.
  • Extensive experience with application access configuration across a wide array of platforms including but not limited to: Oracle, Microsoft, Red Hat Enterprise Linux, Sail Point, and SAP.
  • Strong interpersonal and organizational skills with the ability to consistently exhibit sound and ethical judgment.
  • Express verbal and written information effectively.
  • Ability to adjust to changing priorities in a fast-paced environment.



Primary focus is on IAM team daily deliverables, management of IAM’s identity governance platform (Identity IQ), as well as auditing, reporting, and executing on project work as assigned. Accountable for managing one’s own time and assigned work flow effectively. Responsibilities are generally tactical in nature and work is typically of moderate complexity requiring the incumbent at times to draw on previous knowledge to perform role. Continues to build knowledge base and develop capabilities by partnering with more experienced staff as needed.


Decision Impact:

Problems and issues faced can be vague in nature but may be recognizable based on past experience. Accountable for direct level reasoning and sound decision making in accordance with IAM team policies, procedures, and all corporate and regulatory guidelines/policies as applicable to the IAM team.