CAREER CONNECTOR

Our client is looking for a Lead Experience Designer who has a passion for creative problem solving and a desire to lead fast-paced and dynamic experience design engagements. This is a leadership role ideal for an organized and detail-oriented individual who insists upon delivering high quality solutions that are both data-driven and user-centric. The ideal candidate is a naturally engaging storyteller who enjoys collaborating with cross-disciplinary teams to further user experience best practices at every opportunity.

Role & Responsibilities

• Produce, present and oversee user experience deliverables including sitemaps, wireframes, prototypes, experience strategy documentation, process flows etc.
• Facilitate discovery activities with limited oversight such as design thinking workshops, stakeholder interviews, accessibility audits, expert reviews, competitive reviews, etc.
• Conduct user research activities such as user testing, persona development, and user journeys.
• Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions
• Contribute to the establishment of experience design standards, deliverables and methodologies within the organization
• Mentor junior staff to create polished deliverables, improve presentation skills & guide personal growth
• Stay informed of UX best practices, trends, tools, and participate in the local UX community
• Contribute to our culture and atmosphere, quality of work, and growth into the next generation of user experience designers

Preferred Qualifications

• At least 5 years of experience as a UX professional
• BS/BA in Human-Computer Interaction, Graphic Design, Information Systems, Computer Science, or equivalent work experience
• Ability to lead engagements to provide a strong voice for UX within blended teams
• Background in Human-Centered Design
• Experience presenting work to clients, facilitating workshops and conducting stakeholder interviews
• Experience in leading user research and testing including planning, creation and moderation
• Strong background in human factors, information architecture, and Human-Centered Design and Design Thinking methodologies
• Ability to create wireframes, sitemaps, navigation flows, user journeys, process flows, interaction design, and specs
• Understanding of responsive design, accessibility issues, and Agile methodology
• Ability to manage several projects simultaneously
• In depth knowledge of design and presentation software, specifically: Sketch, Figma, Invision, Adobe Creative Suite, and Microsoft Office products
• Ability to communicate with all levels of management and staff to achieve desired outcomes and build strong alliances and relationships
• Excellent listener with a passion for user experience
• Consulting/Agency experience is a plus