Pitt IT Client Services - Pennsylvania-Pittsburgh - (22004980)
The Pitt IT Client Services (CS) Department is hiring for a Department IT Business Partner (ITBP) whose primary functions are to be a strategic IT leader and partner with the departments for which they are responsible.The ITBP will assist departments with their strategic initiatives and help to establish vision for future technology needs while aligning Pitt IT best practices, software, and solutions to the department whenever possible.The ITBP will keep communications open with the department stakeholders. Regularly scheduled stakeholder meetings are to be maintained; Department and IT initiatives, concerns, and updates are to be discussed.The ITBP will interact and maintain working relationships with all other Pitt IT teams to ensure that cases and projects are being handled appropriately to achieve and maintain high levels of department satisfaction.
ESSENTIAL FUNCTIONS :
Leadership :
Understand and advance department objectives
Establish a vision for future technology needs
Direct strategic initiatives/goals
Analyze and evaluate IT resources and budgeting
Align available people and resources to tasks/projects
Facilitation: Establish standards for departmental software and enterprise initiatives
Conduct analysis on technology and business processes
Evaluate non-enterprise solutions for departmental use, directing departments towards Pitt enterprise software, solutions, and practices when possible
Review cases and case metrics
Elevate cases as necessary
Identify IT trends to better serve department needs
Communication: Maintain and manage regular contact with department stakeholders
Communicate Pitt IT Initiatives and service changes
Report status and updates to key stakeholders
Build positive working relationships with Pitt IT teams, directors, senior management and internal and external stakeholders.
Technical and/or relationship management experience.Combination of education, experience and/or industry certifications will be considered in lieu of listed education/experience levels.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets
The University of Pittsburgh requires all Pitt constituents (employees and students) on all campuses to be vaccinated against COVID-19 or have an approved exemption. Visit coronavirus.pitt.edu to learn more about this requirement.
Assignment Category Full-time regular
Job Classification Staff.Systems/Programmer.IV
Campus Pittsburgh
Minimum Education Level Required Baccalaureate
Minimum Experience Level Required 6-9 years experience
Work Schedule M-F bus hrs. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. May be responsible for manning an escalation phone number.
Hiring Range TBD Based Upon Qualifications
Relocation Offered No
Visa Sponsorship Provided No
Background Check For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents Resume
Optional Documents Cover Letter
Apply Here
