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ConsultUSA and PMCentersUSA Solutions Provider
Pittsburgh, Pennsylvania
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IT Operations Support Analyst
Description: Our client has an immediate need for an IT Operations Support Analyst, who will be responsible for performing various functions such as following and developing operational processes and procedures, ensuring that all IT services and to provide 24x7 helpdesk desk support. This is a midnight and/or weekend shift. Requirements: Experience working in an IT environment with emphasis in Service Desk and Operations Management 1-2 years’ experience with Control-M or other scheduling packages A+ certification Experience working with virtual/remote staff members Experience supporting aspects of a Windows server infrastructure, VMware, Azure, or other cloud environments
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